At Floral Events by Maria, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you visit our website, submit an enquiry, or make a booking for our floral styling services.

1) Information We Collect

When you contact us, make a booking, or interact with our website, we may collect personal details such as your name, email, phone number, address, event information, and preferences.

Payment details are processed securely through trusted third-party providers, and we may use website analytics and cookies to enhance your browsing experience.

2) How We Use Your Information

We use your information to:

• Process and manage your enquiries, quotes, and bookings
  
• Communicate about your event, delivery, or customer service requests
  
• Improve our services, products, and website experience
  
• Send marketing updates or offers (only if you’ve opted in)
  

3) Sharing of Information

We do not sell or trade your personal data.

Your details may only be shared with trusted partners such as couriers, venues, or payment processors to complete your booking, or as required by law.

All third-party providers we work with follow strict data protection standards.

4) Data Security

We take appropriate measures to protect your personal information.

Payment data is encrypted and processed securely through third-party gateways.

We do not store full credit card details on our servers.

5) Cookies & Tracking

Our website uses cookies to improve your browsing experience and collect analytics.

You can disable cookies in your browser settings; however, doing so may affect certain website features.

6) Your Rights

You may access, update, or correct your personal information at any time.

You can also opt out of marketing communications or request deletion of your data, subject to any legal or operational requirements.

7) Third-Party Links

Our website may contain links to external websites.

We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies before sharing personal information.

8) Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.

Contact Us

For any questions regarding this Privacy Policy or how your data is handled, please contact us:

Phone: 0434 670 787
Email: info@floraleventsbymaria.com.au
Location: Sydney, NSW